About Amazon Mechanical Turk
What is Amazon Mechanical Turk?
Amazon Mechanical Turk (MTurk) is a marketplace for completion of
virtual tasks that requires human intelligence. The Mechanical
Turk service gives businesses access to a diverse, on-demand,
scalable workforce and gives Workers a selection of thousands of
tasks to complete whenever it's convenient.
Amazon Mechanical Turk was created because we know there are many
things human beings do much more effectively than computers, such
as identifying objects in a photo or video, performing data
de-duplication, transcribing audio recordings, or researching data
details. Requester customers are able to send these tasks to the
Mechanical Turk workforce. Traditionally, these tasks have been
accomplished by hiring a large temporary workforce (which is time
consuming, expensive, and difficult to scale) or have gone undone.
Where does the name Mechanical Turk come from?
In 1769, Hungarian nobleman Wolfgang von Kempelen astonished
Europe by building a mechanical chess-playing automaton that
defeated nearly every opponent it faced. A life-sized wooden
mannequin, adorned with a fur-trimmed robe and a turban,
Kempelen’s “Turk” was seated behind a cabinet and toured Europe
confounding such brilliant challengers as Benjamin Franklin and
Napoleon Bonaparte. To persuade skeptical audiences, Kempelen
would slide open the cabinet’s doors to reveal the intricate set
of gears, cogs and springs that powered his invention. He
convinced them that he had built a machine that made decisions
using artificial intelligence. What they did not know was the
secret behind the Mechanical Turk: a chess master cleverly
concealed inside.
What is a HIT?
A Human Intelligence Task, or HIT, is a question that needs an
answer. A HIT represents a single, self-contained, virtual task
that a Worker can work on, submit an answer, and collect a reward
for completing. HITs are created by Requester customers in order
to be completed by Worker customers.
How do I create a Worker account on MTurk?
Click the "Get Started with Amazon Mechanical Turk" link in the
upper right corner of the
Worker website
to fill out an account request. You will be asked to provide your
name, email address, and password. In addition, you will be asked
to agree to the
Amazon Mechanical Turk Participation Agreement
and provide your country of residence. We will review your account
request and email you with an outcome within 3 business days.
You can view and edit your account information by accessing your
Account Settings
page. Your MTurk Worker account is associated with your Amazon.com
account so you will be redirected to Amazon.com to change your
name, email address, and password.
You can view and edit your
contact address
via Amazon Payments. You can change your bank account information
here.
You can view and edit your
contact address
on Amazon.com. If you have the option to transfer your earnings to
your local bank account, you can change your bank account
information
here.
Working on HITs
How do I complete a HIT?
To work on a HIT, sign in to the
Worker website
and visit the HITs page. There you will see a list of HITs you are
qualified to work on. Click on the "Accept & Work" button for
the HIT you want to work on. Complete the HIT according to the
Requester instructions, and click the "Submit HIT" button. After
you submit your results for the HIT, another similar HIT will be
presented for you to accept.
Who creates HITs and how are they created?
Requesters have a great deal of control over the content and
design of their HITs. In some cases, HITs created by Requesters
may be hosted externally on their own servers instead of systems
managed by Amazon Mechanical Turk. Because MTurk isn't directly
involved in the creation of HITs posted by Requesters, you should
always take steps to protect yourself from scams and phishing
attempts. For example, do not respond to HITs that ask you to
provide your email address, password, or other personal data. When
MTurk asks you for your Amazon sign-in information the URL in your
browser will end with amazon.com. If a Requester's HIT appears
suspicious or violates our
Acceptable Use Policy, please use the "Report this HIT" link on the HIT preview page
or the HIT page itself and select "Policy Violation" to report it.
How do HITs get approved?
Requesters determine whether to approve your work and pay you
within 30 days after you submit your Human Intelligence Tasks
(HITs). Amazon Mechanical Turk does not determine whether or when
to approve or reject HITs and does not estimate when your HITs
will be approved. Completing HITs accurately will help ensure that
Requesters will want you to continue to work for them. Read
instructions thoroughly, answer HITs accurately, and return HITs
you are unable to complete correctly, to build a positive
reputation as a Worker. Keep in mind that returned HITs will not
affect your rating.
In the event you have questions about the content of a HIT or the
approval status, you can
contact the Requester directly.
How much time do I have to work on a HIT?
Requesters can specify a HIT's "Allotted Time" or how long a
Worker can hold on to a HIT. Once the Worker accepts the HIT, a
timer begins counting up to the HIT's allotted time. This timer is
visible to the Worker on the Worker web site. When the timer
reaches the HIT's allotted time, the HIT is made available for
other Workers to accept and work on. This ensures that work is
completed in a reasonable time period.
Why is the number of HITs I can do each day limited?
Amazon Mechanical Turk limits the number of HITs Workers can do on
a daily basis as a means of combating conduct that would violate
the
Participation Agreement, including, for example, use of robots, scripts or other
automated methods to complete HITs and ensuring that Workers are
exercising their independent, human judgement to complete HITs.
My work was rejected, what can I do?
A Requester may reject your work if they believe the answer is
wrong, the HIT was not completed correctly, or that the
instructions were not followed. If you believe that your work was
rejected in error, you may decide to contact the Requester
directly.
You can reach out to a Requester by following these steps:
-
Go to the HITs page on the Worker website and search for HITs
containing the Requester's name.
- Click on the title of the HIT in question.
-
On the lower right-hand side of the box, click Contact the
Requester of this HIT.
- Enter your question about the HIT and submit.
Your name and e-mail address will be made available to the
Requester when you submit the "Contact the Requester of this HIT"
form. After you have sent your message, you may need to wait a few
days for a reply. Some Requesters do not monitor their messages
every day.
Can I re-use the HIT answers that I submit to Requesters for other
purposes?
No. All work product that you submit to answer a HIT on MTurk is
the property of the Requester.
How can I use the HIT content that Requesters publish?
You may only use the HIT content that Requesters publish to
perform the HIT. Do not share the HIT content (or your answer)
with anyone except the Requester, or with MTurk to report abuse.
How do I report a HIT that violates the Amazon Mechanical Turk
policies?
If you see a HIT that violates the
Amazon Mechanical Turk Participation Agreement
including the
Acceptable Use Policy, please report the HIT by clicking on the "Report this HIT" link
so that we can investigate.
Should I keep my computer secure while using Amazon Mechanical
Turk?
When you complete HITs on Amazon Mechanical Turk, you are
accessing the Internet to perform work for Requesters that may not
be Amazon. We recommend that you secure your computer with the
latest operating system security updates and virus protection
software, update your browser and plug-ins with the latest
versions, and use caution when directed to other websites or asked
to download software.
Getting Paid
How do I get paid?
When the Requester approves your submitted HIT, Amazon Mechanical
Turk account will automatically display your earnings on the
Dashboard
and
Earnings
pages.
All amounts paid will be in US Dollars or Amazon.com gift cards.
You will be able to schedule a transfer of funds from your
available earnings balance by visiting the
Account Settings
page. Your earnings to be automatically transferred to your
preferred payment method on the schedule you selected.
As a security requirement, if you are a new Worker, there is an
initial holding period before rewards are transferred to your
earnings balance. Your rewards are held until you have been active
on Amazon Mechanical Turk for at least 10 days, starting from the
day you submit your first HIT. After this initial holding period,
you will be able to transfer funds from your earnings balance by
visiting the
Earnings
page. You are limited to one transfer per calendar day.
What is the cut-off for earnings to be included in my next
scheduled transfer?
Your transfer balance includes earnings for HITs approved at least
one day prior to your transfer date.
How do I schedule transfers to my bank account?
Go to the
Account Settings
page to Manage Payment Preferences and select a transfer schedule
for your earnings. You have the option of scheduling payments
every 3, 7, 14 or 30 days. If you change your disbursement
schedule or method of disbursement (Amazon.com gift card or U.S.
bank account transfer), these changes will take effect for your
next scheduled transfer.
U.S. Workers
You can transfer your earnings to your U.S. Bank account or to an
Amazon.com gift card.
Non-U.S. International Workers
You can transfer earnings to an Amazon.com gift card. Eligible
international Workers also receive the option to transfer earnings
to a U.S. bank account.
How do I receive payment in the local currency of my
country?
All Amazon Mechanical Turk earnings will be paid in U.S. Dollars.
For Workers eligible for the U.S. bank account transfer option,
you have the option of using third party service providers like
Hyperwallet in order to receive payment in the local currency of
your country. These third party service providers will transfer
earnings from your account with such service provider to your
local currency bank account. You may use a third party service
provider of your choice to transfer earnings from your U.S. bank
account to your local currency bank account. You will receive
instructions on the Earnings (https://worker.mturk.com/earnings)
page when this transfer option is available to you.
How do I confirm or add a new bank account?
If this is the first time you have transferred money to a bank
account through MTurk, you will need to confirm your bank account
information. If you want to change your bank account information
or if you are a new U.S. worker, follow the instructions to enter
your bank routing and account numbers in the form provided.
What if I don't want to transfer my earnings to my bank account?
If you do not want to transfer your earnings to your bank account,
you have the option of transferring your earnings to an Amazon.com
gift card.
What is a bonus payment?
A bonus is an additional grant of money from a Requester. A
Requester can choose to pay a bonus in addition to the stated
reward for completing a HIT. Bonuses are granted at the
Requester's discretion and are usually paid to Workers who do
particularly good work.
Tax Information for US Residents
Why am I asked to provide my tax information?
We require U.S. Workers to provide valid taxpayer identification
information in order to comply with U.S. tax reporting regulations
governed by the U.S. tax authority (Internal Revenue Service or
"IRS"). You must complete the tax information interview before you
can work on HITs and your earnings may be subject to tax reporting
with the IRS.
No. We are required to collect this information before you work on
HITs in the Mechanical Turk marketplace.
Do I have to pay taxes on earnings from Amazon Mechanical Turk?
Please contact your accountant or tax preparer for questions about
taxes or your tax obligations.
U.S. tax status (U.S. person or non-U.S. person), the name of the
individual that will report the income on an income tax return,
and permanent residence address.
What does electronic signature mean?
As part of the registration process, you are required to complete
a tax information interview form. Consenting to an electronic
signature allows you to sign and submit the form to us
electronically by checking the boxes, typing your name, and typing
the email address you use to access your account. No special
hardware or software is required to provide your electronic
signature.
Do I have to consent to provide an electronic signature?
No, an electronic signature is not required. However, if you
consent to an electronic signature, you will be able to certify,
sign, and submit your form electronically by checking the boxes,
typing your name, and typing the email address you use to access
your account.
If you do not provide consent, you will be required to print a
hard copy of your IRS tax form, sign with blue or black ink, and
mail to the address below:
Amazon
Attn: FinOps Tax
PO Box 80683
Seattle, WA 98108-0683
USA
Please note that consenting to electronic signature allows Amazon
Mechanical Turk to validate your information online, which
generally enables you to have your tax information and account
processed immediately. If you do not consent to electronic
signature, it can take 7 to 10 business days for your form to be
processed after being received.
Can you help me complete the tax information interview?
You can access helpful content within the tax interview process by
clicking on the "Tax Information Interview Guide" in the top right
hand corner of the page. We are unable to provide tax advice. For
more information on the various tax forms, instructions, and
descriptions of which form(s) may be appropriate for you, please
refer to the
Internal Revenue Service website (www.irs.gov)
or consult an independent U.S. tax advisor.
How long does identity verification take?
Identity verification is an automated process that typically takes
a few minutes. You will receive an e-mail when the identity
verification process is complete.
What happens if identity verification fails?
If identity verification fails, the decision is final. Workers who
are unable to verify their identity will not be able to
participate in the MTurk Marketplace.
How are you protecting my data and my privacy when I use this
service?
MTurk is a subsidiary of Amazon.com, as such MTurk follows the
same information security practices as Amazon. Any information
MTurk collects is subject to the Amazon Privacy Notice, you can
read more here:
https://www.mturk.com/privacy-notice.
Tax Information for Non-US Residents
Why am I asked to provide my tax information?
We require Workers to provide valid taxpayer identification
information in order to comply with U.S. tax reporting regulations
governed by the U.S. tax authority (Internal Revenue Service or
"IRS"). The tax information interview collects the information
needed to complete an IRS tax form (e.g. IRS Form W-8) which will
be used to certify your non-U.S. status, determine if your
earnings are subject to IRS reporting, and the rate of U.S. tax
withholding (if any) applicable to your earnings.
No. We are required to collect this information before you work on
HITs in the Mechanical Turk marketplace.
I'm a U.S. citizen living outside the U.S. and I am getting the
message "Tax Status Not Supported".
Unfortunately, Mechanical Turk currently does not support U.S.
persons residing outside the United States.
If you selected "Yes" to the U.S. person question in the interview
in error, please update your tax information. If you selected
"Yes" correctly, you may retake the tax interview if your
circumstances change.
U.S. tax status (U.S. person or non-U.S. person), the name of the
individual that will report the income on an income tax return,
and permanent residence address.
What does electronic signature mean?
As part of the registration process, you are required to complete
a tax information interview form. Consenting to an electronic
signature allows you to sign and submit the form to us
electronically by checking the boxes, typing your name, and typing
the email address you use to access your account. No special
hardware or software is required to provide your electronic
signature.
Do I have to consent to provide an electronic signature?
No, an electronic signature is not required. However, if you
consent to an electronic signature, you will be able to certify,
sign, and submit your form electronically by checking the boxes,
typing your name, and typing the email address you use to access
your account.
If you do not provide consent, you will be required to print a
hard copy of your IRS tax form, sign with blue or black ink, and
mail to the address below:
Amazon
Attn: FinOps Tax
PO Box 80683
Seattle, WA 98108-0683
USA
Please note that consenting to electronic signature allows Amazon
Mechanical Turk to validate your information online, which
generally enables you to have your tax information and account
processed immediately. If you do not consent to electronic
signature, it can take 7 to 10 business days for your form to be
processed after being received.
Can you help me complete the tax information interview?
You can access helpful content within the tax interview process by
clicking on the "Tax Information Interview Guide" in the top right
hand corner of the page. We are unable to provide tax advice. For
more information on the various tax forms, instructions, and
descriptions of which form(s) may be appropriate for you, please
refer to the
Internal Revenue Service website (www.irs.gov)
or consult an independent U.S. tax advisor.
Will I be subject to U.S. tax reporting by the U.S. tax authority
(Internal Revenue Service, "IRS")?
Please consult your accounting or tax advisor to assist.
Do I have to pay taxes on my Mechanical Turk earnings?
Please consult your accounting or tax advisor to assist.
How long does identity verification take?
Identity verification is an automated process that typically takes
a few minutes. You will receive an e-mail when the identity
verification process is complete.
What happens if identity verification fails?
If identity verification fails, the decision is final. Workers who
are unable to verify their identity will not be able to
participate in the MTurk Marketplace.
How are you protecting my data and my privacy when I use this
service?
MTurk is a subsidiary of Amazon.com, as such MTurk follows the
same information security practices as Amazon. Any information
MTurk collects is subject to the Amazon Privacy Notice, you can
read more here:
https://www.mturk.com/privacy-notice.
MTurk Master Worker
What is a Mechanical Turk Master Worker?
A Master Worker is a top Worker of the MTurk marketplace that has
been granted the Mechanical Turk Masters Qualification. These
Workers have consistently demonstrated a high degree of success in
performing a wide range of HITs across a large number of
Requesters. We leverage statistical models that analyze all
Workers based on several Requester-provided and marketplace data
points to make that determination. Some of the key categories of
data that are considered to be granted and maintain the Masters
Qualification include the Worker's ability to consistently submit
high-quality results (as indicated by Requester approval rates and
other related factors), marketplace tenure, and variety of work
performed. Master Workers have access to work that requires a
Masters Qualification.
How do I receive the Masters Qualification?
Mechanical Turk automatically grants the Masters Qualification
based on statistical models that analyze Worker performance based
on several Requester-provided and marketplace data points. Those
who score the highest across these key data points are granted the
Masters Qualification. Workers cannot apply for this status. To
receive the Masters Qualification, try tasks across a variety of
Requesters and consistently submit a lot of high quality work.
Can the Masters Qualification be revoked?
Yes, the Masters Qualification can be revoked if the Worker's
performance declines and he or she no longer scores highest across
Requester-provided and marketplace data points, or the Worker
otherwise violates our
Participation Agreement. If Workers have the Masters Qualification revoked, they will
have an opportunity to improve and will be eligible to regain the
Masters Qualification in the future.
Premium Qualifications
How can I participate in the Premium Qualifications feature?
Requesters use Premium Qualifications to access the contributions
of those Workers that are best-suited to their workloads. To
become eligible to complete HITs that use Premium Qualifications,
Workers can complete Profile Information HITs available
here. Please note that some Premium Qualifications are only available
for Workers in certain locations.
Do I have to complete the Profile Information HITs?
No. Providing information via Profile Information HITs is
optional. You can complete as many or as few Profile Information
HITs as you choose. Certain HITs are only available to Workers who
have completed certain Profile Information HITs.
Where can I view the Profile information HITs I have submitted?
Once your Profile Information HITs have been processed, which may
take up to 30 days, you can view your related Premium
Qualifications on the
Qualifications Assigned to You
tab.
How can I change or have my Premium Qualifications removed?
Amazon Mechanical Turk will re-publish the Profile Information
HITs on a periodic basis. Workers can be granted new Premium
Qualifications by changing their responses when re-taking Profile
Information HITs. If you want to remove any of your Premium
Qualifications at any time, please
contact us
and we will remove you from that Premium Qualification.
How does Amazon Mechanical Turk use my Profile Information HITs?
We use your Profile Information HIT responses to associate Premium
Qualifications with your Worker ID, so that Requester HITs
requiring those Premium Qualifications can be made available to
you. We will not otherwise use this information for any purpose
(including marketing purposes) without your consent. You can
contact us at any time to opt-out of Premium Qualifications and
revoke your consent for us to use the profile information you
provided. To learn more about our information practices, please
read our
Privacy Notice.